When using the form item type Inspection Check, the options include Pass, Flag or Fail.
Escalation Protocols are designed to help send an alert to a specific Team that needs to be aware of these Flags and Fails.
Automatically send an email alert and push notification to a specific Team when an Inspection Form Item is Flagged or Failed.
While this feature is still in beta, you won’t be able to see an option to turn this on/off in your dashboard. Reach out to us on the support chat or info@getmaintainx.com in order to get an Escalation Team set up and Escalation Protocols enabled.
To read more about this feature, check our November 2019 release notes: https://www.getmaintainx.com/release-notes-november2019/