Frequently Asked Questions

How to Set Up MaintainX with Zapier

Written by Nick Haase
Updated over a week ago

How to activate Time & Cost Tracking

Written by Nick Haase
Updated over a week ago

What files types can be added?

Written by Nick Haase
Updated over a week ago

Can we add Billed/Invoiced as a status to a work order?

Are you wishing you could add an extra status? You need an extra approval step?

Written by Nick Haase
Updated over a week ago

Can more than 1 location be added to a work order?

Written by Nick Haase
Updated over a week ago

Can more than 1 asset be added to a single work order?

Written by Nick Haase
Updated over a week ago

Can more than 1 procedure be added to a single work order?

Written by Nick Haase
Updated over a week ago

Parts Inventory Module: Explained

Everything you need to know about our Parts Inventory feature. How to attach Parts, how to restock parts and more!

Written by Nick Haase
Updated over a week ago

QR/Barcode Scanning Explained

Want to easily lookup your Assets? This brief article will show you how to setup QR Codes & Barcodes for your Assets!

Written by Hugo Dozois-C.
Updated over a week ago

Requests and Requester Users Explained

This brief video shows a side-by-side look at how Requests work in MaintainX

Written by Nick Haase
Updated over a week ago

Vendor Module Explained

Looking for a way to add your list of Vendors to MaintainX? Want to assign Vendors Work Orders directly through the app?

Written by Nick Haase
Updated over a week ago

Can the labels be changed to a different name or be in a different language?

Written by Nick Haase
Updated over a week ago

Which users types do you charge for on the paid plans?

Written by Nick Haase
Updated over a week ago

Supported Devices and Browsers

List of mobile devices and internet browsers supported by MaintainX

Written by Mathieu M-Gosselin
Updated over a week ago

What if I accidentally created my own organization rather than joining an existing one?

You’ll have to leave the organization you created before being invited to join another one.

Written by Nick Haase
Updated over a week ago

MaintainX Desktop App: Explained

This article shows you how to save MaintainX on your Desktop for easy access or set-up 'Kiosk Mode'

Written by Mathieu M-Gosselin
Updated over a week ago

Preventative Maintenance Explained

Wondering how to set-up a repeating preventative maintenance (PM) schedule with MaintainX?

Written by Nick Haase
Updated over a week ago

Export to PDF Explained

You can print or save work orders through this export to pdf process

Written by Nick Haase
Updated over a week ago

User Classes Explained

This explains the difference between the user classes on MaintainX - Admin, Full User, and Requesters

Written by Nick Haase
Updated over a week ago

Pricing Explained

Looking for information on pricing? Answers below!

Written by Nick Haase
Updated over a week ago

Categories Explained

Looking for a way to filter your work orders? This brief article will show you how to create categories for your organization!

Written by Nick Haase
Updated over a week ago

Procedures Explained

Wondering how to create and use Procedures, this video walkthrough should help!

Written by Nick Haase
Updated over a week ago

How to Delete Work Orders/Assets/Locations

Learn how to delete and recover Work Orders

Written by Nick Haase
Updated over a week ago

Can a user create more than one organization?

Written by Nick Haase
Updated over a week ago

How to upgrade to Essential, Premium or Enterprise plans

Written by Nick Haase
Updated over a week ago