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Frequently Asked Questions
Frequently Asked Questions
This section highlights our Frequently Asked Questions.
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60 articles in this collection
Written by
Nick Haase,
Hugo Dozois-C.,
Mathieu M-Gosselin
and 1 other
Saving Filters
Saving Filters
Written by
Caroline Eisner
Updated over a week ago
Adding MaintainX Shortcut to Desktop
Adding MaintainX Shortcut to Desktop
Written by
Caroline Eisner
Updated over a week ago
How to Configure MaintainX to Notify General Manager of Overdue Work Orders
How to Configure MaintainX to Notify General Manager of Overdue Work Orders
Written by
Caroline Eisner
Updated over a week ago
Viewing Recent Activity on Mobile Device
Viewing Recent Activity on Mobile Device
Written by
Caroline Eisner
Updated over a week ago
Understanding Difference between Work Requests and Work Orders
Understanding Difference between Work Requests and Work Orders
Written by
Caroline Eisner
Updated over a week ago
Creating New MaintainX Account
Creating New MaintainX Account
Written by
Caroline Eisner
Updated over a week ago
Adding Location to Work Order
Adding Location to Work Order
Written by
Caroline Eisner
Updated over a week ago
Updating MaintainX Mobile App Version
Updating MaintainX Mobile App Version
Written by
Caroline Eisner
Updated over a week ago
I Am New to MaintainX. How Do I Get Familiar with MaintainX Features?
Getting Familiar with MaintainX
Written by
Caroline Eisner
Updated over a week ago
What Happens When Invitation Link Expires?
Invitation Links for New Users
Written by
Caroline Eisner
Updated over a week ago
Where Can I Find Preventive Maintenance Work Orders?
Finding Repeatable PM Work Orders
Written by
Caroline Eisner
Updated over a week ago
Understanding Workstation Mode
Understanding Workstation Mode
Written by
Caroline Eisner
Updated over a week ago
Troubleshooting Google Play Store MaintainX App Installation Stuck on Pending
Troubleshooting MaintainX App Installation Stuck on Pending
Written by
Caroline Eisner
Updated over a week ago
Assigning Sub-Work Orders to Work Orders
Assigning Sub-Work Orders to Work Orders
Written by
Caroline Eisner
Updated over a week ago
Can I change my email notification settings
Changing Email Notification Settings
Written by
Caroline Eisner
Updated over a week ago
What Are the 3 User Types?
3 User Types
Written by
Caroline Eisner
Updated over a week ago
Can I Include Decimals with Parts Available Quantity?
Including Decimals with Parts Available Quantity
Written by
Caroline Eisner
Updated over a week ago
Logging in to Teachable
Logging in to Teachable
Written by
Caroline Eisner
Updated over a week ago
Is MaintainX Available in Other Languages?
Using MaintainX in French and Spanish
Written by
Caroline Eisner
Updated over a week ago
Does MaintainX Integrate with QuickBooks?
Does MaintainX Integrate with QuickBooks?
Written by
Caroline Eisner
Updated over a week ago
Are Forms Available for All Users?
Are Forms Available for All Users?
Written by
Caroline Eisner
Updated over a week ago
What Is MaintainX's Billing Address and Phone Number?
What Is MaintainX's Billing Address and Phone Number?
Written by
Caroline Eisner
Updated over a week ago
Is MaintainX SOC2 Compliant?
Is MaintainX SOC2 Compliant?
Written by
Caroline Eisner
Updated over a week ago
Meter Pending and Stable Status
Meter Pending and Stable Status
Written by
Caroline Eisner
Updated over a week ago
Can I Use MaintainX on Mobile Devices?
Download MaintainX Mobile App
Written by
Caroline Eisner
Updated over a week ago
Signing in to MaintainX
Signing in to MaintainX
Written by
Caroline Eisner
Updated over a week ago
How Do I Change My Org's Industry Type?
How Do I Change My Org's Industry Type?
Written by
Caroline Eisner
Updated over a week ago
Can I Require Procedure Field Input in Work Orders?
Can I Require Procedure Field Input in Work Orders?
Written by
Caroline Eisner
Updated over a week ago
Messaging to and from Requesters
Written by
Caroline Eisner
Updated over a week ago
What Is the Procedure Flags Filter in Work Orders?
What Is the Procedure Flags Filter in Work Orders?
Written by
Caroline Eisner
Updated over a week ago
Can I Use My Email Address for Two MaintainX Orgs?
Using Email Address for Two MaintainX Orgs
Written by
Caroline Eisner
Updated over a week ago
How Far Back Do Premium Plan Reports Go?
How Far Back Do Premium Plan Reports Go?
Written by
Caroline Eisner
Updated over a week ago
Can I Import Company's Work Orders into MaintainX Org?
Importing Work Orders into MaintainX
Written by
Caroline Eisner
Updated over a week ago
Can I Link Multiple Assets to One Work Order?
Can I Link Multiple Assets to One Work Order?
Written by
Caroline Eisner
Updated over a week ago
Does MaintainX Login Require Multifactor Authentication (MFA)?
Does MaintainX Login Require Multifactor Authentication (MFA)?
Written by
Caroline Eisner
Updated over a week ago
Deleting Dummy Data to Start New Org
Deleting Dummy Data to Start New Org
Written by
Caroline Eisner
Updated over a week ago
Notifying Requester That Request Was Accepted
Notifying Requester That Request Was Accepted
Written by
Caroline Eisner
Updated over a week ago
Activating Time & Cost Tracking
Activating Time & Cost Tracking
Written by
Caroline Eisner
Updated over a week ago
Using REST API on Premium Plan with Two MaintainX Orgs
Using REST API on Premium Plan
Written by
Caroline Eisner
Updated over a week ago
Can I Trigger a New Work Order from a Completed Work Order?
Triggering New Work Order from Completed Work Order
Written by
Caroline Eisner
Updated over a week ago
Switching between MaintainX Orgs
Switching between MaintainX Orgs
Written by
Caroline Eisner
Updated over a week ago
What Files Types Can Be Added?
What Files Types Can Be Added?
Written by
Caroline Eisner
Updated over a week ago
Adding Billed (or Invoiced) as Status of Work Order
Adding Billed (Invoiced) as Status of Work Order
Written by
Caroline Eisner
Updated over a week ago
Can multiple locations be added to a work order?
Adding multiple locations to work order
Written by
Caroline Eisner
Updated over a week ago
Adding More Than One Asset to Work Order
Adding More Than One Asset to a Work Order
Written by
Caroline Eisner
Updated over a week ago
Adding More Than One Procedure to Single Work Order
Adding More Than One Procedure to Single Work Order
Written by
Caroline Eisner
Updated over a week ago
QR/Barcode Scanning Explained
Want to easily lookup your Assets? This brief article will show you how to setup QR Codes & Barcodes for your Assets!
Written by
Hugo Dozois-C.
Updated over a week ago
Requests and Requester Users Explained
This brief video shows a side-by-side look at how Requests work in MaintainX
Written by
Nick Haase
Updated over a week ago
Changing Labels to Different Language or to Rename
Changing Labels
Written by
Caroline Eisner
Updated over a week ago
Supported Devices and Browsers
List of mobile devices and internet browsers supported by MaintainX
Written by
Mathieu M-Gosselin
Updated over a week ago
Accepting Company Invite to MaintainX after Creating Own MaintainX Org
Accepting Company Invite to MaintainX after Creating Own MaintainX Org
Written by
Caroline Eisner
Updated over a week ago
MaintainX Desktop App: Explained
This article shows you how to save MaintainX on your Desktop for easy access or set-up 'Kiosk Mode'
Written by
Mathieu M-Gosselin
Updated over a week ago
Preventative Maintenance Explained
Wondering how to set-up a repeating preventative maintenance (PM) schedule with MaintainX?
Written by
Nick Haase
Updated over a week ago
Export to PDF Explained
You can print or save work orders through this export to pdf process
Written by
Nick Haase
Updated over a week ago
User Classes Explained
This article explains the differences between User Classes in MaintainX.
Written by
Caroline Eisner
Updated over a week ago
Pricing Explained
This article explains MaintainX Pricing Plans in more detail.
Written by
Caroline Eisner
Updated over a week ago
Categories Explained
This article explains Categories in MaintainX.
Written by
Caroline Eisner
Updated over a week ago
Deleting Work Orders, Assets, or Locations
Deleting Work Orders, Assets, or Locations
Written by
Caroline Eisner
Updated over a week ago
Can a User Create More Than One Organization?
Can a User Create More Than One Organization?
Written by
Caroline Eisner
Updated over a week ago
Section heading
How Do I Delete My Account?
Deleting Account
Written by
Caroline Eisner
Updated over a week ago