This error occurs when you try to invite a User who is already a member of another organization or created their own organization by mistake.

The User needs to:

Mobile:

  1. Click More in bottom right corner

  2. Under Organization name, click View Settings

  3. Click Teams/Users

  4. Click arrow to right of name

  5. Click Remove from Organization

  6. Click Remove to Confirm

Web:

  1. Go to Teams/Users tab

  2. Click name

  3. Click Leave Organization at bottom of profile

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