Notify Slack when an Asset Goes Offline

availability

Platform:	WebMobile
Plan Type:	BasicEssentialPremiumEnterprise
User Type:	RequesterFull UserAdministrator

This example shows you how to use MaintainX webhooks to trigger a Zap when an asset's status changes to Offline. When the Zap is triggered, it sends a message in Slack that contains the data from MaintainX.

Trigger

In Zapier:

1. In the Zap, configure the trigger like this:

Field	Value
App	Webhooks
Trigger Event	Catch Hook
Account	The Gmail account you want to use to authenticate.

1. Copy the generated webhook URL.

Webhook

In MaintainX:

1. From the sidebar, select Settings, and under ORGANIZATION SETTINGS, select Integrations.

2. On the Integrations page, select Webhooks.

3. Select + New Webhook.

4. In the Generate New Webhook dialog, set the following options:

   Field	Value
   Trigger Webhook On	Asset Status Change
   Endpoint	Paste in the webhook URL you generated in Zapier.
   Basic Asset Statuses	OFFLINE

   tip

   You can also use the Custom Asset Statuses setting to add custom asset statuses that will trigger the webhook.

5. Select Create endpoint to generate the webhook.

6. Test the trigger by setting an asset's status to Offline.

Action

In Zapier:

1. In the Zap, add an action, and select Slack as the App.

2. In the Setup options, set the following:

   Field	Value
   Event	Send Channel Message
   Account	The Slack account you want to use to authenticate.

3. Map the MaintainX fields to the email fields as follows.

   MaintainX Field	Slack Field
   Title	Subject
   Description	Body

4. In the Configure options, configure the message body by using fields from the trigger (e.g., asset name).

In MaintainX and Slack:

Test your Zap by setting an asset's status to Offline and seeing if a new Slack message is posted.