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OCTOBER—Smart Hub, MaintainX for Service Add-On, Global Custom Dashboards, Guest User Role

· 11 min read

Help Center updates for October 2026:

  • New We added documentation for Smart Hub (Beta), the MaintainX® for Service add-on, Global Custom Dashboards, the Guest user role, and Request Troubleshooting for Operators.
  • Updated We updated the documentation for Custom Work Rotations and Usage-based Maintenance Plans, which are now generally available. We also reorganized the Custom Dashboards and Manage Teams and Users sections, expanded MaintainX Assist documentation, restructured the Connected Data and OT connector docs, and documented multi-language support for global categories.

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SEPTEMBER—Connected Data, Location Check-In, Video to Procedure, Parts Search

· 7 min read

Help Center updates for September 2026:

  • New We added Connected Data documentation, published Location Check-In (Beta), added Create a Procedure From a Video (Beta), and published Parts Search (Beta).
  • Updated We updated MaintainX® Assist with new capabilities, documented customizing default part fields, added work order settings for To Do and mentions, updated Reporting to match the sidebar screens, documented purchase orders on mobile, documented custom dashboard copy behavior, and separated generally available and Beta steps for creating a maintenance plan.

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AUGUST—Permit to Work, Customers, Report Builder AI Chat, MaintainX Assist

· 8 min read

Help Center updates for August 2026:

  • New We added Permit to Work (Beta) documentation, published the Customers module for MaintainX® for Service, added Report Builder AI Chat and formulas, published the Operator user role article, and added Global Dynamic Asset Fields (Beta).
  • Updated We renamed MaintainX CoPilot® to MaintainX Assist, restructured the Assets section and Global Organization content, documented bulk asset updates, and updated OT data connectors, MQTT subscriptions, permissions, and API polling.

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JULY—Build with MaintainX, Custom Work Rotations, AI Work Requests, Kepware

· 7 min read

Help Center updates for July 2026:

  • New We added a Build with MaintainX® section for REST API developers, published Custom Work Rotations documentation, and reworked the Kepware IoT Gateway docs.
  • Updated We updated the docs about creating work requests with AI, automations, Report Builder, parts inventory (including Maximum in Stock and the Needs Restock Trigger), the Ignition Module, the MQTT On-Premise Agent, global organization settings, the MaintainX Glossary, and the Power BI integration.

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JUNE—MaintainX Glossary, MQTT On-Premise Agent, SAP Integration, Meters for Maintenance Plans

· 5 min read

Help Center updates for June 2026:

  • New We added a new MaintainX® Glossary, reworked and expanded the MQTT On-Premise Agent documentation, and published new SAP integration guides.
  • Updated We updated the docs about maintenance plans, transferring assets between organizations, completing work orders with MaintainX CoPilot®, Report Builder datasets, the Ignition Module, vendors, data import, parts availability, and single sign-on.

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MAY—Part Statuses & Availability, Work Order Briefs, Global Work Order Fields, Asset Source Sharing

· 5 min read

Help Center updates for May 2026:

  • New We added a new article about part statuses and part availability.
  • Updated We updated the docs about work order briefs, work order summaries, global work order fields, parts inventory, asset source sharing, transferring assets between organizations, asset packages, asset self-import, the MQTT On-Premise Agent, the Ignition Module, and data export.

Read more to get the full list of updates…

APRIL—Sub-Work Orders, Part Availability, Nested Maintenance Plans, Session Timeout

· 5 min read

Help Center updates for April 2026:

  • New We added new articles about sub-work orders, session timeout configuration, and generating a procedure in a work order with AI.
  • Updated We updated the docs about root cause analysis, maintenance plans, MaintainX CoPilot®, Report Builder, automations, assets and locations, parts inventory, the Ignition Module, global organization settings, offline mode, work order visibility, and AI procedure generation.

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MARCH—AI Basics, Maintenance Plans (Beta), Root Cause Analysis General Availability, Report Builder AI

· 5 min read

Help Center updates for March 2026:

  • New We added new articles about artificial intelligence in MaintainX®, Report Builder AI and its limitations, Root Cause Analysis collections (now generally available), the Reporting module overview, how to search messages and conversations, and maintenance plans (beta).
  • Updated We updated the docs about Root Cause Analysis (now generally available), MaintainX CoPilot®, Report Builder datasets and fields, time and cost tracking, work order start dates and due dates, work order cancellation requirements, and MQTT On-Premise Agent setup.

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AUGUST—Report Builder, Merge Procedures

· 2 min read

Help Center updates for August 2025:

  • New We added new articles about report builder, and merging procedures.
  • Updated We updated a few articles about global tag management.

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JUNE—Zapier Integration, External Dashboards, MaintainX CoPilot Updates

· 4 min read

Help Center updates for June 2025:

  • New We added new articles about external dashboards, messaging, global asset types, and how to contact our support team. We also added a new integration guide for Zapier automations.
  • Updated We updated the integration guide for SAP ECC6 and articles about MaintainX CoPilot®, Work Orders, Assets, and Global Categories.

Read more to get the full list of updates…

MAY—Modern Asset Management, Custom Reporting, Global Categories, Automations - FAQ

· 4 min read

Help Center updates for May 2025:

  • New We added new articles about multi-asset work orders, multi-location parts, straight-line depreciation, work order approvals, custom reporting, global categories and an FAQ about automations.

  • Updated We updated several articles related to this month's new articles. We also updated the Workflow Automations article with new information about triggers.

Read more to get the full list of updates…

APRIL—Troubleshooting, System Requirements, Updates

· One min read

Help Center updates for April 2025:

  • New We added two new articles to help troubleshoot performance issues on some devices.
  • Updated We updated articles about MaintainX® domains to whitelist, supported languages, supported operating systems, Power BI integrations, and user permissions.

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JANUARY—Cycle Counts, Parts Inventory, Automations Updates

· 4 min read

Help Center updates for January 2025:

  • New We added a new section about Cycle Counts, and new articles about the Parts Inventory module. We also added a feedback widget where you can rate articles and leave comments.
  • Updated We updated the docs about Automations, creating and editing work orders, and importing assets. We also made small updates to various other articles.

Read more to get the full list of updates…

NOVEMBER—Workflow Automations, Users & Teams, Asset Imports

· 3 min read

Help Center updates for November 2024:

  • New We added a new section about Workflow Automations, new articles about users and teams, and a guide to bulk importing assets from a CSV or Microsoft Excel file.
  • Updated We updated the section about Meters and the documentation for the SAP ECC6 and Microsoft Power BI integrations.

Read more to get the full list of updates…