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APRIL—Sub-Work Orders, Part Availability, Nested Maintenance Plans, Session Timeout

· 5 min read

Help Center updates for April 2026:

  • New We added new articles about sub-work orders, session timeout configuration, and generating a procedure in a work order with AI.
  • Updated We updated the docs about root cause analysis, maintenance plans, MaintainX CoPilot®, Report Builder, automations, assets and locations, parts inventory, the Ignition Module, global organization settings, offline mode, work order visibility, and AI procedure generation.

Read more to get the full list of updates…

MARCH—AI Basics, Maintenance Plans (Beta), Root Cause Analysis General Availability, Report Builder AI

· 5 min read

Help Center updates for March 2026:

  • New We added new articles about artificial intelligence in MaintainX®, Report Builder AI and its limitations, Root Cause Analysis collections (now generally available), the Reporting module overview, how to search messages and conversations, and maintenance plans (beta).
  • Updated We updated the docs about Root Cause Analysis (now generally available), MaintainX CoPilot®, Report Builder datasets and fields, time and cost tracking, work order start dates and due dates, work order cancellation requirements, and MQTT On-Premise Agent setup.

Read more to get the full list of updates…

AUGUST—Report Builder, Merge Procedures

· 2 min read

Help Center updates for August 2025:

  • New We added new articles about report builder, and merging procedures.
  • Updated We updated a few articles about global tag management.

Read more to get the full list of updates…

JUNE—Zapier Integration, External Dashboards, MaintainX CoPilot Updates

· 4 min read

Help Center updates for June 2025:

  • New We added new articles about external dashboards, messaging, global asset types, and how to contact our support team. We also added a new integration guide for Zapier automations.
  • Updated We updated the integration guide for SAP ECC6 and articles about MaintainX CoPilot®, Work Orders, Assets, and Global Categories.

Read more to get the full list of updates…

MAY—Modern Asset Management, Custom Reporting, Global Categories, Automations - FAQ

· 4 min read

Help Center updates for May 2025:

  • New We added new articles about multi-asset work orders, multi-location parts, straight-line depreciation, work order approvals, custom reporting, global categories and an FAQ about automations.

  • Updated We updated several articles related to this month's new articles. We also updated the Workflow Automations article with new information about triggers.

Read more to get the full list of updates…

APRIL—Troubleshooting, System Requirements, Updates

· One min read

Help Center updates for April 2025:

  • New We added two new articles to help troubleshoot performance issues on some devices.
  • Updated We updated articles about MaintainX® domains to whitelist, supported languages, supported operating systems, Power BI integrations, and user permissions.

Read more to get the full list of updates…

JANUARY—Cycle Counts, Parts Inventory, Automations Updates

· 4 min read

Help Center updates for January 2025:

  • New We added a new section about Cycle Counts, and new articles about the Parts Inventory module. We also added a feedback widget where you can rate articles and leave comments.
  • Updated We updated the docs about Automations, creating and editing work orders, and importing assets. We also made small updates to various other articles.

Read more to get the full list of updates…

NOVEMBER—Workflow Automations, Users & Teams, Asset Imports

· 3 min read

Help Center updates for November 2024:

  • New We added a new section about Workflow Automations, new articles about users and teams, and a guide to bulk importing assets from a CSV or Microsoft Excel file.
  • Updated We updated the section about Meters and the documentation for the SAP ECC6 and Microsoft Power BI integrations.

Read more to get the full list of updates…

OCTOBER—SAP ECC6 Integration, About Users & Teams, Asset Audit Log

· 3 min read

Help Center updates for October 2024:

  • New We added a new section for the MaintainX®/SAP eCC6 integration. We also added a new article about importing assets and a new article about users and teams.
  • Updated We updated the Asset Hierarchy articles and added new sections for how to create an asset audit log and how to manage the work order history for an asset. We also added information about vendor types.

Read more to get the full list of updates…

SEPTEMBER—Global Procedures, Troubleshooting Notifications, Meters

· 3 min read

Help Center updates for September 2024:

  • New We added new sections about Global Procedures and Meters, new articles for troubleshooting notifications, and new articles about procedures.
  • Updated We updated the list of supported devices and browsers, added more detailed information about how the Created vs. Completed report includes work orders, and added information about the new Vendor Types field and how to manage vendor types.

Read more to get the full list of updates…

AUGUST – Asset Hierarchy, Power BI Integration, Notifications, SSO

· 2 min read

Help Center updates for August 2024:

  • New We added an integration guide for Microsoft Power BI, and new articles about messaging and Notifications.
  • Updated We updated the Asset Hierarchy articles for new multi-level hierarchy features, and completely overhauled the single sign-on (SSO) section.

Read more to get the full list of updates…

JULY – Procedures, Data Exports

· One min read

Help Center updates for July 2024:

  • New We added a section for procedures, and new data export articles.

Read more to get the full list of updates…