Help Center updates for May 2026:

• New We added a new article about part statuses and part availability.
• Updated We updated the docs about work order briefs, work order summaries, global work order fields, parts inventory, asset source sharing, transferring assets between organizations, asset packages, asset self-import, the MQTT On-Premise Agent, the Ignition Module, and data export.

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Help Center updates for April 2026:

• New We added new articles about sub-work orders, session timeout configuration, and generating a procedure in a work order with AI.
• Updated We updated the docs about root cause analysis, maintenance plans, MaintainX CoPilot®, Report Builder, automations, assets and locations, parts inventory, the Ignition Module, global organization settings, offline mode, work order visibility, and AI procedure generation.

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Help Center updates for March 2026:

• New We added new articles about artificial intelligence in MaintainX®, Report Builder AI and its limitations, Root Cause Analysis collections (now generally available), the Reporting module overview, how to search messages and conversations, and maintenance plans (beta).
• Updated We updated the docs about Root Cause Analysis (now generally available), MaintainX CoPilot®, Report Builder datasets and fields, time and cost tracking, work order start dates and due dates, work order cancellation requirements, and MQTT On-Premise Agent setup.

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Help Center updates for February 2026:

• New We added new articles about global procedures and user imports.

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Help Center updates for January 2026:

• New We added a new section about location imports and new articles about global organization settings, the global Report Builder, and smart tag mapping for OT data.
• Updated We updated the docs about work orders, and editing meters.

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Help Center updates for December 2025:

• New We added new articles about Report Builder.
• Updated We updated articles about asset transfers, work order fields for automations triggers, and Report Builder datasets, and MaintainX® domains to whitelist.

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Help Center updates for November 2025:

• New We added new articles about importing work orders and joining an organization.
• Updated We updated articles about permalink messages, mobile purchase orders, offline mode, and device requirements.

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Help Center updates for October 2025:

• New We added new articles about the Ignition OT Data Connector
• Updated We updated articles about global procedures and message threads.

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Help Center updates for September 2025:

• New We added new articles about part imports, organization and user settings, and Global Organizations.
• Updated We updated articles about data imports, threads, and single sign-on.

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Help Center updates for August 2025:

• New We added new articles about report builder, and merging procedures.
• Updated We updated a few articles about global tag management.

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Help Center updates for July 2025:

• New We added new articles about request portals.
• Updated We updated articles about how to set up request routing, workstation mode, meters, and message threads.

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Help Center updates for June 2025:

• New We added new articles about external dashboards, messaging, global asset types, and how to contact our support team. We also added a new integration guide for Zapier automations.
• Updated We updated the integration guide for SAP ECC6 and articles about MaintainX CoPilot®, Work Orders, Assets, and Global Categories.

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Help Center updates for May 2025:

• New We added new articles about multi-asset work orders, multi-location parts, straight-line depreciation, work order approvals, custom reporting, global categories and an FAQ about automations.

• Updated We updated several articles related to this month's new articles. We also updated the Workflow Automations article with new information about triggers.

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Help Center updates for April 2025:

• New We added two new articles to help troubleshoot performance issues on some devices.
• Updated We updated articles about MaintainX® domains to whitelist, supported languages, supported operating systems, Power BI integrations, and user permissions.

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Help Center updates for March 2025:

• New We added new articles about Custom Roles, Global Reporting and asset transfers.
• Updated We updated articles about Automations, user roles and permissions, and asset imports.

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Help Center updates for February 2025:

• New We added a new article about MaintainX CoPilot®.
• Updated We updated the docs about Automations and Requester Notifications. We also refreshed the Work Requests section and made small updates to various other articles.

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Help Center updates for January 2025:

• New We added a new section about Cycle Counts, and new articles about the Parts Inventory module. We also added a feedback widget where you can rate articles and leave comments.
• Updated We updated the docs about Automations, creating and editing work orders, and importing assets. We also made small updates to various other articles.

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Help Center updates for December 2024:

• New We added new sections about Work Order Templates and Purchase Orders. We added new articles to the Parts Inventory section.
• Updated We updated the section about Global Procedures.

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Help Center updates for November 2024:

• New We added a new section about Workflow Automations, new articles about users and teams, and a guide to bulk importing assets from a CSV or Microsoft Excel file.
• Updated We updated the section about Meters and the documentation for the SAP ECC6 and Microsoft Power BI integrations.

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Help Center updates for October 2024:

• New We added a new section for the MaintainX®/SAP eCC6 integration. We also added a new article about importing assets and a new article about users and teams.
• Updated We updated the Asset Hierarchy articles and added new sections for how to create an asset audit log and how to manage the work order history for an asset. We also added information about vendor types.

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Help Center updates for September 2024:

• New We added new sections about Global Procedures and Meters, new articles for troubleshooting notifications, and new articles about procedures.
• Updated We updated the list of supported devices and browsers, added more detailed information about how the Created vs. Completed report includes work orders, and added information about the new Vendor Types field and how to manage vendor types.

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Help Center updates for August 2024:

• New We added an integration guide for Microsoft Power BI, and new articles about messaging and Notifications.
• Updated We updated the Asset Hierarchy articles for new multi-level hierarchy features, and completely overhauled the single sign-on (SSO) section.

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Help Center updates for July 2024:

• New We added a section for procedures, and new data export articles.

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