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OCTOBER—Ignition Updates, Merging Procedures, Message Threads, Work Order Suggestions

· 2 min read

Help Center updates for October 2025:

  • New We added new articles about the Ignition OT Data Connector
  • Updated We updated articles about global procedures and message threads.

Read more to get the full list of updates…

New Articles​

Ignition Integration: Redundancy and Architecture​

We added new articles that provide an architectural overview of the Ignition integration, and explain how to use the integration with Ignition Gateway Redundancy.

The following new articles are available:

Updated Articles​

Merge Procedures is Generally Available​

The Merge Procedures feature for Global Organizations is now generally available. You can merge a selection of local and global procedures into a single global procedure shared across your sub-organizations.

The following article is updated:

Follow All New Threads in a Conversation​

In the Messaging module, you can now follow all new threads in a conversation.

The following articles are updated:

Work Order Suggestions​

Now when you complete a work order for a MaintainX CoPilot-enabled asset, you can get task-specific suggestions from MaintainX CoPilot. Suggestions can include procedures to add, more information about the asset, lists of required parts, etc.

The following article is updated:

OT Data Connectors​

We reorganized the OT Data Connectors documentation to make topics shorter, more focused, and easier to navigate.

The reorganized section starts here:

Skipping and Canceling Work Orders​

We updated the documentation about skipping and canceling work orders to explain what happens when you skip or cancel a multi-asset work order. We also added information on why a user might be unable to skip or cancel a work order.

The following article is updated: