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JULY—Request Portals, Request Routing, Meters, Conversation Threads

· 2 min read

Help Center updates for July 2025:

  • New We added new articles about request portals.
  • Updated We updated articles about how to set up request routing, workstation mode, meters, and message threads.

Read more to get the full list of updates…

New Articles​

Request Portals​

We added a new section about request portals. Learn how Administrators can create and configure request portals, share them via links or QR codes, and customize the available fields and options.

The following new articles are available:

Updated Articles​

Work Request Settings Updates​

With the addition of the request portal articles, we updated the existing work request settings article to better explain how to set up request routing.

The following article is updated:

Workstation Mode Updates​

We added a note to make it clearer that you can only be logged into one workstation at a time.

The following article is updated:

Meter Updates​

We added a description of the Threshold Settings for an automated meter type.

The following articles are updated:

Thread Messages​

Message threads are currently in Beta for all MaintainX users. The threads feature helps you have focused discussions. You can explore a topic in detail without cluttering a group chat, team discussions, or a direct message with a member of your organization.

The following articles are updated: