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MaintainX Domains To Whitelist

Here is a list of domains related to MaintainX. Whitelisting these domains for your network helps ensure that you can access the MaintainX application and receive notifications. Your IT department can verify that these domains are whitelisted.

Email Domains​

DomainPurpose
@app.getmaintainx.comProduct notifications and news.
@getmaintainx.comMessages from the MaintainX team.
@try.getmaintainx.comMessages from the MaintainX Customer Success team.

Application Domains​

DomainPurpose
.getmaintainx.comMaintainX products.
app.getmaintainx.comMaintainX main application.
api.getmaintainx.comMaintainX REST API.
img.getmaintainx.comMaintainX image service.
maintainx-public-init.s3.amazonaws.comMaintenance messages.
maintainx-uploads-production.s3.us-west-2.amazonaws.comImage uploads.
media.api2pdf.comPDF exports from the MaintainX application.

Push Notification Service​

DomainPurpose
api.onesignal.comFor push notification services.
cdn.onesignal.comFor push notification services.
polyfill.ioTo ensure all necessary browser features are provided.

Requester Portal ReCAPTCHA Verifications​

Deep Linking (Mobile Application)​

DomainPurpose
branch.ioFor deep linking purposes for the mobile application.
b.getmaintainx.comCustom domain that MaintainX use for deep link redirects.
g2en.app.linkBranch deep link domain.

Support​

DomainPurpose
api.rollbar.comError monitoring & crash reporting.
rum.browser-intake-datadoghq.comError monitoring & crash reporting for the browser.
browser-intake-datadoghq.comError monitoring & crash reporting for the mobile application.
api.intercom.ioIn-app customer support.
widget.intercom.ioIn-app customer support.
js.intercomcdn.comIn-app customer support.

Payments​

DomainPurpose
js.stripe.comFor payment purposes.
m.stripe.networkFor payment purposes.

Analytics​

note

These anlytics-related domains don't have to be whitelisted, but whitelisting them helps the MaintainX Support team troubleshoot issues.

DomainPurpose
api.segment.ioAnalytic provider.
logs.browser-intake-datadoghq.comDatadog logs (browser).
session-replay.browser-intake-datadoghq.comDatadog session replay (browser).

Single-Sign On (SSO)​

DomainPurpose
okta.comService provider.
oktacdn.comService provider.