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MaintainX® Domains To Whitelist

Here is a list of domains related to MaintainX. Whitelisting these domains for your network helps ensure that you can access the MaintainX application and receive notifications. Your IT department can verify that these domains are whitelisted.

Email Domains​

DomainPurpose
@app.getmaintainx.comProduct notifications and news
@getmaintainx.comMessages from the MaintainX team
@e.getmaintainx.comMessages from the MaintainX Marketing team
@go.getmaintainx.comMessages from the MaintainX Marketing team
@try.getmaintainx.comMessages from the MaintainX Customer Success team

Application Domains​

DomainPurpose
.getmaintainx.comMaintainX products
app.getmaintainx.comMaintainX main application
api.getmaintainx.comMaintainX REST API
img.getmaintainx.comMaintainX image service
experiment.getmaintainx.comMaintainX experiment & feature flag service
maintainx-public-init.s3.amazonaws.comMaintenance messages
maintainx-uploads-production.s3.us-west-2.amazonaws.comImage uploads
media.api2pdf.comPDF exports from the MaintainX application

Push Notification Service​

DomainPurpose
api.onesignal.comFor push notification services
cdn.onesignal.comFor push notification services
polyfill.ioTo ensure all necessary browser features are provided

Requester Portal ReCAPTCHA Verifications​

  • https://www.google.com/recaptcha
  • https://www.gstatic.com/recaptcha

Deep Linking (Mobile Application)​

DomainPurpose
branch.ioFor deep linking purposes for the mobile application
b.getmaintainx.comCustom domain that MaintainX uses for deep link redirects
g2en.app.linkBranch deep link domain

Support​

note

You have to accept cookies from MaintainX to see the intercom widget. If you rejected cookies from MaintainX, contact Support.

DomainPurpose
api.rollbar.comError monitoring & crash reporting
rum.browser-intake-datadoghq.comError monitoring & crash reporting for the browser
browser-intake-datadoghq.comError monitoring & crash reporting for the mobile application
api.intercom.ioIn-app customer support
widget.intercom.ioIn-app customer support
js.intercomcdn.comIn-app customer support

Payments​

DomainPurpose
js.stripe.comFor payment purposes
m.stripe.networkFor payment purposes

Analytics​

note

These analytics-related domains don't have to be whitelisted, but whitelisting them helps the MaintainX Support team troubleshoot issues.

DomainPurpose
api.segment.ioAnalytic provider
logs.browser-intake-datadoghq.comDatadog logs (browser)
session-replay.browser-intake-datadoghq.comDatadog session replay (browser)

Single-Sign On (SSO)​

DomainPurpose
okta.comService provider
oktacdn.comService provider
maintainx.okta.comService provider

MaintainX Academy​

DomainPurpose
academy.getmaintainx.comTraining content
cloud.scorm.comTraining content
assets.workramp.comTraining content
sproutvideo.comTraining videos (hosting)
*.sproutvideo.comTraining videos (hosting)
*.videos.sproutvideo.comTraining videos (hosting)
sproutvideo.s3.amazonaws.comTraining videos (hosting)
d3nt7egy5kvcte.cloudfront.netTraining videos (hosting)