This video shows a side-by-side look at how a Requester User can create a Work Request and how the Requester User is able to view beyond that stage on the mobile side.
In the video on the left side, the Desktop view shows how an Admin approves or declines Work Requests and how to keep the original Requester in the loop throughout the Work Order's process.
Feel free to reach out if we can help answer any other questions!