In MaintainX, there are 3 types of Users: Admin, Full User, and Requester. Below are the differences between Admin and Full Users.


  1. Organization creator by default is first Admin

  2. Admin can add/remove Users from MaintainX Org

  3. Admin can change User type (promote to Admin, demote to Full User, etc.)

  4. Admin can accept/decline Work Order requests from Requesters

  5. Admin can view Team Member's profiles, including phone numbers

  6. Admins can view and update billing information on Billing page

Full Users

  1. Full User can be assigned to Work Orders

  2. Full User can modify Assets and Locations

  3. Full User can create and edit Work Orders

  4. Full User has full Messaging functionality, via comments and direct messages

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