MaintainX Mobile vs. Web
This article explains the differences between the MaintainX mobile application and the web application.
MaintainX is a computerized maintenance management software (CMMS) that you can use on a mobile device or on desktop, through a web browser.
MaintainX is a cloud-based solution and securely stores your organization's data in an encrypted database, protected by multiple layers of security. For more information on data and security, see our MaintainX Trust Center. Log in on any supported platform to access your company's MaintainX organization and data.
To learn more about mobile CMMS, see Got Mobile CMMS? Move your Maintenance into the Cloud from the MaintainX blog.
Mobile Application​
The MaintainX mobile application enables deskless workers, such as maintenance technicians at a plant, to use MaintainX while doing maintenance work. They can access work orders and update procedures directly from their mobile devices.
The MaintainX mobile application is available for both iOS and Android mobile devices. To use the MaintainX mobile application, you must have a supported device. For details, see Supported Devices and Browsers.
For more information on how to install or update the MaintainX mobile app, see Install or Update the MaintainX Mobile App.
The mobile application has features that aren't available on the web application such as:
Recent Activity​
The Recent Activity section is a compact list of recent updates made to the organization by Full Users and Administrators. These can be work orders assigned to team members, overdue work orders, requested purchase orders and more.
QR and Barcode Scanning​
You can use your mobile device's camera to scan QR codes and barcodes for entities like assets, parts, and locations with MaintainX, and add them directly to work orders. When you scan a code, you can look up details such as which teams are in charge of a location or which parts an asset needs.
MaintainX Requesters and non-MaintainX users can scan QR codes to access requests portals and create requests.
In the mobile app, Requesters can also scan QR codes and barcodes of assets or a location to add the scanned entities to requests they want to create.
For more information on work requests, see About Work Requests.
To scan a QR code or barcode:
- From the bottom navigation bar, select Assets.
- Select the (scan code) icon. The camera from your mobile device opens.
- Scan a code with your camera.
Select Scan Code directly from the Overview navigation bar on the home screen of the MaintainX mobile app. It opens up your device's camera and lets you scan QR codes.
For more information on QR codes and barcodes, see About QR and Barcodes.
As an Administrator, you can also choose to disable the QR code/ barcode scanning feature, meaning that users of your organization wont have access to scan QR codes and barcodes.
Offline Mode​
Offline mode lets you use the MaintainX application when your device isn't connected to the internet. You can continue to work on work orders and complete tasks as scheduled if you lose internet access. When you reconnect to the internet, MaintainX prompts you to turn off offline mode and sync your data.
Photo Capture​
In the MaintainX mobile app, you can capture photos through the app using your device's camera.
You can attach photos to work orders, or send them to other users and teams via the Messaging module. This is useful for visibility across the organization. For more information on how to capture photos, see Attach Pictures or Files.
Work Order Timer​
Use the work order timer in the MaintainX mobile app to track the amount of time you spend on a work order. In the work order details, select Start Timer when you start the work. While you're working, you can pause and resume the timer at any time. When you're finished, select Stop.
When you stop the timer, MaintainX adds your time to the Time and Cost section in the work order. Each time you stop the timer on a work order, your time is added to the total time. Administrators can get a breakdown of the time spent on the work order by selecting Time in the Time and Cost section. This is useful if you want to report on the amount of time spent on work. For more information on time and cost reporting, see Time vs. Cost Report.
Web Application​
The MaintainX web application on desktop gives you access to features that aren't available in the mobile application such as reporting and purchase orders. The web app is useful for Administrators to set up and manage organizations, schedule and organize work, and view organizational data.
The web application has features that aren't available on mobile such as:
Reporting​
The Reporting module provides access to your organization's data. From the Reporting module, you can create custom reports and reporting dashboards, export reports about assets, and work orders, and export organization data. Asset Health, available on Enterprise plans, provides data-driven insights into assets reliability and availability. For more information, see About Asset Health Reports(../reports-asset-health/about-asset-health-reports.mdx).
Purchase Orders​
The Purchase Orders module lets you manage the purchase of parts or assets for an organization. Administrators can get cost-tracking data, manage approvals or expenses, and keep track of expenditures.
Library​
The Library is where you find the Work Order Templates and Procedures modules for the organization.
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From the Library, select Work Orders. The Work Order Templates module opens, where you can get a list of all of your organization work order templates, and create new ones. Work Order templates are reusable, preset formats for new work orders.
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From the Library, select Procedures. The Procedure Library module opens, where you can see a list of all procedures and create new ones. You can also access the Global Procedure Library.
The Procedures module is also available on the MaintainX mobile app, through the PRODUCT FEATURES section.