Trigger a Work Order From a Meter

availability

Platform:	WebMobile
Plan Type:	BasicEssentialPremiumEnterprise
User Type:	RequesterFull UserAdministrator

You can trigger a work order for inspection based on a meter reading. This allows you to inspect or service equipment for time used, mileage, or any other condition you choose.

The work order trigger automatically creates a work order when the condition you set is met.

New work order triggers are no longer available

In the web application, you will be able to see the history of your work order triggers but you won't be able to create a new one. To create a new work order trigger in the web application, you can use workflow automations. For more information see, Workflow Automations.

To trigger a work order based on a meter reading:

Follow the steps below for the mobile application:

1. From the bottom navigation bar, select More.

2. Select Meters.

3. From the list, navigate to the meter that you would like to create a work order trigger from.

4. Select the meter to open it.

5. On the meter details page, select + New Work Order Trigger.

6. Choose one of the following meter reading condition fields:

   Field	Creates a Work Order When
   is above	The value entered is higher than the value set.
   is below	The value entered is lower than the value set.
   is equal to	The value entered is equal to the value set.
   increases by	Every time the meter reading increases by the set value. You can set the first instance at which a work order needs to be triggered.
   decreases by	Every time the meter reading decreases by the set value. You can set the first instance at which a work order needs to be triggered.
   increases by (from last reading)	The difference between the last reading and the one before increased by the set value.
   decreases by (from last reading)	The difference between the last reading and the one before decreased by the set value.

7. Set the meter reading value that a work order will be triggered for.

8. Enter the work order details. For more information see, Create a Work Order.

9. Select Create.

   You have now set up a work order to be triggered from a meter when the defined conditions are met.