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Create a Work Order

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This article explains how to create a work order, set a repeating schedule, and duplicate an existing work order.

Create a New Work Order​

  1. From the sidebar, select Work Orders.
  2. Select + New Work Order.
  3. Enter a title for the work order in the What needs to be done? field.
  4. In the work order details, fill in the other fields that you need, as described in Work Order Form Fields.
  5. Select Create to save the new work order and add it to the queue.
Other ways to create a work order

You can create work orders on the fly for entities like assets, parts, etc. In the entity details, do any of the following:

  • Select Use in New Work Order.
  • Select (more options) menu in the entity details then Use in New Work Order

You can also use MaintainX® Assist to generate a work order. See Create a Work Order from a MaintainX Assist Answer.

Create a Work Order from a MaintainX Assist Answer​

availability

This feature is only available on the MaintainX web application.

You can use the MaintainX Assist to create a work order. You first need to make sure your asset manuals are processed by MaintainX Assist, then ask the AI assistant questions to generate a work order. For details, see MaintainX Assist.

After asking MaintainX Assist about an asset, you can use the answer to create a work order. In the work order details, MaintainX Assist automatically adds:

  • The asset in the Asset field.
  • The answer in the Description field.
  • The files attached to the asset in the Files field.

To create a work order from a MaintainX Assist answer:

  1. Search your asset manuals with MaintainX Assist. For details, see Search Asset Manuals with MaintainX Assist.
  2. After MaintainX Assist gives you an answer, select Create Work Order.
  3. Enter a title for the work order in the What needs to be done? field.
  4. In the work order details, fill in the other fields that you need, as described in Work Order Form Fields.
  5. Select Create to save the new work order and add it to the queue.

Duplicate a Work Order​

  1. From the sidebar, select Work Orders.
  2. Locate the work order you want to duplicate, and select it to view its details.
  3. In the work order details, select (more options).
  4. Select Copy to New Work Order.
  5. Update the work order information as needed.
  6. Select Create to save the work order and add it to the queue.