Skip to main content

Delete a Work Order

availability
Platform:WebMobile
Plan Type:BasicEssentialPremiumEnterprise
User Type:RequesterFull UserAdministrator

This article explains how to delete a work order, bulk delete work orders, delete cycle count work orders, and restore a deleted work order.

  • Administrators can delete and restore any work order.
  • Full Users can only delete and restore work orders that they created.

What Happens When You Delete A Work Order​

When you delete a work order, the work order details display the deletion date and time.

If the work order was created from a work request, a notification appears in the request details to let the Requester know that the work order was deleted.

Deleting Multi-Asset Work Orders​

A multi-asset work order consists of a parent work order and two or more sub-work orders. You can delete a parent or sub-work order the same way you delete any other work order.

  • When you delete the parent work order, MaintainX deletes all its sub-work orders.
  • When you delete a sub work order, MaintainX removes it from the parent work order.
note

You can also delete sub-work orders when you edit a parent work order. For details, see Create and Manage Sub-Work Orders.

Deleting Cycle Count Work Orders​

You can't delete a work order for a cycle count. Instead, you have to delete the cycle count itself. When you delete the cycle count, MaintainX deletes the corresponding work order automatically, and stops all future occurrences. Previous occurrences of the work order are not deleted. You can still access them (e.g., for reporting). For details, see Delete a Cycle Count.

Delete a Single Work Order​

To delete a work order:

  1. From the sidebar, select Work Orders.
  2. Select the work order you want to delete.
  3. In the work order details, select (more options).
  4. Select Delete.
  5. When prompted, select Confirm to delete the work order.

Bulk Delete Work Orders​

availability

You can only bulk delete work orders from the MaintainX web application.

To bulk delete work orders:

  1. From the sidebar, select Work Orders.
  2. Select (To Do View) or (Table View).
  3. On the work orders, hover over the work order icon until a checkbox appears.
  4. Select the checkbox for each work order you want to delete.
  5. Select the (Trash can) icon to delete the selected work orders.
  6. When prompted, select Confirm to delete the work orders.

If you are in Table View, the deleted work orders appear highlighted in the table.

tip

If you select a deleted work order to view its details, you can also restore it from the details view. Select (more options), and then select Restore.

Restore a Deleted Work Order​

If you delete a work order by mistake, you can restore it from the Table view in the Work Orders module.

availability

You can only restore deleted work orders from the MaintainX web app.

To restore a deleted work order:

  1. From the sidebar, select Work Orders.
  2. Select (Table View).
  3. In the Table view, select (Settings).
  4. In the Table view settings, go to Options and toggle on Show deleted Work Orders.
  5. Select Apply.
    • In the Table View, deleted work orders appear highlighted.
  6. To select the work order you want to restore:
    • Hover over the icon of each deleted work order you want to restore until a checkbox appears.
    • Select the checkbox.
  7. From the Edit Work Order toolbar, select the (Restore) icon.
  8. When prompted, select Confirm to restore the selected work order.
tip

For easy access to deleted work orders in the Table View, add the Deleted On column to the table to sort your work orders by that column. This groups all deleted work orders at the top of your table. For more information, see View and Filter Work Orders.

Restoring Multi-Asset Work Orders​

A multi-asset work order consists of a parent work order and two or more sub-work orders. You can restore deleted parent work orders and deleted sub-work orders. Restored parent and sub-work orders have the same statuses they had when you deleted them.

  • When you restore a deleted sub-work order whose parent work order is also deleted, MaintainX restores the parent work order automatically. If the restored parent work order has other sub-work orders, they are not restored automatically.

    Example: Restore a sub-work order

    Let's say you delete the following multi-asset work order:

    PARENT WORK ORDER: Forklift Maintenance - In Progress
    │
    ├── SUB-WORK ORDER 1:  Forklift - GP15-35(C)N - Compact LPG - In Progress
    ├── SUB-WORK ORDER 2:  2.4L Longblock Engine - On Hold
    ├── SUB-WORK ORDER 3:  Forklift Mast Assembly - Done
    └── SUB-WORK ORDER 4:  Steel Propane Tank - 20Lb - Done

    If you restore one sub-work order, say 2.4L Longblock Engine, the parent work order, Forklift Maintenance will also be restored, and the result will be:

    PARENT WORK ORDER: Forklift Maintenance - In Progress
    │
    └── SUB-WORK ORDER 2:  2.4L Longblock Engine - On Hold

  • When you restore a deleted parent work order, MaintainX also restores any sub work orders that were active (i.e. not deleted) when you deleted the parent work order.

    Example: Restore a parent order

    Let's say you start with the following multi-asset work order:

    PARENT WORK ORDER: Forklift Maintenance - In Progress
    │
    ├── SUB-WORK ORDER 1:  Forklift - GP15-35(C)N - Compact LPG - In Progress
    ├── SUB-WORK ORDER 2:  2.4L Longblock Engine - On Hold
    ├── SUB-WORK ORDER 3:  Forklift Mast Assembly - Done
    └── SUB-WORK ORDER 4:  Steel Propane Tank - 20Lb - Done

    Then you delete two sub-work orders, Forklift Mast Assembly and Steel Propane Tank - 20Lb.

    Finally, you delete the parent work order, Forklift Maintenance.

    If you restore the parent work order, MaintainX only restores the sub-work orders that were active when you deleted the parent. The result will be:

    PARENT WORK ORDER: Forklift Maintenance - In Progress
    │
    ├── SUB-WORK ORDER 1:  Forklift - GP15-35(C)N - Compact LPG - In Progress
    └── SUB-WORK ORDER 2:  2.4L Longblock Engine - On Hold