Skip to main content

Performance and Trend Analyst

availability
Feature availability by platform, plan type, and user type
Platform:AvailableWebNot availableMobile
Plan Type:Not availableBasicNot availableEssentialNot availablePremiumAvailableEnterprise
User Type:Not availableRequesterAvailableFull UserAvailableAdministrator

Performance and Trend Analyst identifies meaningful changes in your key maintenance metrics over a selected time range. It generates a summary that explains what changed and what to do next.

When to Use Performance and Trend Analyst​

You can use Performance and Trend Analyst to monitor changes in your maintenance performance over time. This skill can help you prepare for a review meeting or evaluate performance at the end of a reporting period by analyzing the following metrics:

  • Reactive and planned work orders
  • Created and completed work orders
  • On-time and overdue work orders
  • Average time to complete work orders

Before You Start​

To use the Performance and Trend Analyst skill, you need access to the Reporting module with its attached data and metrics. For more information, see User Roles and Permissions.

What the Skill Reviews​

Performance and Trend Analyst analyzes the following work order metrics in the selected time range to generate a summary:

MetricWhat It Measures
Non-Repeating vs. RepeatingReactive and planned work orders.
Created vs. CompletedWork orders created and work orders completed.
On Time vs. OverdueWork orders completed on time and work orders that are overdue.
Time to CompleteThe average time it takes to complete work orders.

Limitations​

Performance and Trend Analyst has the following limitations:

LimitationDetails
ScopeIdentifies what changed, not why a metric changed.
Limited RecommendationsProvides up to 3 recommendations to remediate identified issues.

Review the summary before taking any action. For more information about the safeguards MaintainX® applies to all AI-powered skills, see Built-In Safeguards.

Settings​

When you add or edit a configuration, set the following options in the skill's Settings section:

SettingDescription
MetricsThe metrics to include in the summary:
  • Non-Repeating vs. Repeating
  • Created vs. Completed
  • On Time vs. Overdue
  • Time to Complete
Compare to lastThe comparison window.
You need to define a comparison window as it sets the period the skill analyzes to identify changes.

Review the Summary​

The summary includes what changed in your key maintenance metrics and why the change matters.

Weekly work order trend summary identified by Performance and Trend Analyst

To further understand the changes in your maintenance metrics, select one of the following option on the summary card:

  • Review details to open the graph for the metrics mentioned in the summary.
  • View report to open the underlying report in the Reporting Details screen.

For more information, see About Work Order Reports.