NOTE: For Enterprise Plan only

Web:

  1. Click Settings in bottom left corner of screen

  2. Select Manage Teammates

  3. Click Teams

  4. Click +Create Team in top right corner

  5. Enter Team Name

  6. Add team Description (optional)

  7. Select Team Color

  8. Select Overdue Escalation
    Escalation Team will receive alerts when Work Orders are overdue

  9. Click Create Team in bottom right corner

Did this answer your question?