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SEPTEMBER—Global Procedures, Troubleshooting Notifications, Meters

· 3 min read

Help Center updates for September 2024:

  • New We added new sections about Global Procedures and Meters, new articles for troubleshooting notifications, and new articles about procedures.
  • Updated We updated the list of supported devices and browsers, added more detailed information about how the Created vs. Completed report includes work orders, and added information about the new Vendor Types field and how to manage vendor types.

Read more to get the full list of updates…

New Articles​

Global Procedures​

We've added a new section about global procedures. A global procedure is a procedure created at the global level and shared across multiple sub-organizations. You create, share, and manage them through a special global organization.

The following new articles are available:

Troubleshooting Notifications​

We added a troubleshooting article for Notifications and a list of MaintainX domains to whitelist on your network.

The following new articles are available:

Procedures​

We've added new articles about procedures. Learn how to create or add a procedure while creating a work order and how to use filters to control which procedures you see in your Procedure Library. And find out more about the different types of items you can add to a procedure.

The following new articles are available:

Meters​

We added new articles about meters. Learn how to set up a meter, manage it, and use meter readings to trigger a work order for a technician's inspection.

The following new articles are available:

Updated Articles​

Supported Devices and Browsers​

The MaintainX mobile application now requires iOS 13.4 or later or Android 6.0 (Marshmallow) or later. We've updated our device and browser support article:

Created vs. Completed Report​

We now provide a much more detailed description of how MaintainX selects work orders to include in the Created vs. Completed report.

Vendor Types​

We added documentation about how to create and remove vendor types. Vendor types are custom labels you can use to group vendors for better filtering and reporting.