Work Orders by Type Report
| Platform: | WebMobile |
|---|---|
| Plan Type: | BasicEssentialPremiumEnterprise |
| User Type: | RequesterFull UserAdministrator |
The Work Orders by Type report shows how many of the work orders created in the date range are Preventive, Reactive, or Other, based on their Work Type field.
More preventive maintenance is associated with better asset availability and improved efficiency. A Total Preventive Ratio of about 80% is a good goal to aim for.
The target Total Preventive Ratio varies by industry. It’s normal to see more reactive work orders, and a lower Total Preventive Ratio, in industries with higher rates of reactive maintenance. For example, facilities management or hospitality.
Where to Find This Report
The Work Orders by Type report appears on the Work Orders tab, and is available on the Reporting Details tab.
Report Source
The Work Orders by Type report includes all work orders created within the date range, after any active filters are applied.
Data and Charts
The Work Orders by Type report includes the following data and charts.
Statistics
| Stat | Description | Action | |
|---|---|---|---|
| 1 | Preventive | Total number of work orders created within the date range that have Work Type set to Preventive. | Select the Preventive total to open a list of all preventive work orders included in the report. Select any work order to view its details. |
| 2 | Reactive | Total number of work orders created within the date range that have Work Type set to Reactive. | Select the Reactive total to open a list of reactive work orders included in the report. Select any work order to view its details. |
| 3 | Other | Total number of work orders created within the date range that have Work Type set to Other. | Select the Other total to open a list of all work orders included in the report that have Work Type set to Other. Select any work order to view its details. |
| 4 | % Total Preventive Ratio | Total Preventive / Total (Preventive + Reactive + Other) | None |
Charts
The stacked bar chart 5 shows the number of preventive, reactive, and other work orders in each reporting period (day, week, month, etc.) in the date range.
The bottom part of each bar shows reactive work orders. The middle part shows preventive work orders. The top part shows other work orders.
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Hover over the bottom, middle, or top part of any bar to display the number of reactive, preventive, or other work orders created in that period.
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Select the bottom, middle, or top part of any bar to display a list of reactive, preventive, or other work orders created in that period.
- Select any work order in the list to view its details.
How to Read This Report
This report offers a slightly different view of your maintenance work breakdown than the Non-Repeating vs. Repeating report. Preventive maintenance work usually repeats, so you should see a very similar breakdown in both reports. However, because this report is based on the Work Type field in work orders, it gives you insight into whether your teams are classifying work properly.
In the Reporting Details tab:
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Group the results by Asset to see which assets get an unusually high number of reactive work orders. You can investigate further to learn why those assets are breaking down, and decide whether you want to continue to maintain them.
infoOrganizations on an Enterprise plan have access to Asset Health reports, which provide a much more detailed view of asset status, and help identify problematic assets more accurately.
Group the results by Location to see which locations get the most reactive work orders. A high number of reactive work orders for a location could indicate problems that need investigation.